Partner with Big City Stay:
Let Us Manage Your Property
At Big City Stay, we specialize in turning prime properties into lucrative investments. As a premier short-letting management company, we partner with landlords to offer hassle-free property management that maximizes returns. Whether your property is in Mayfair, Chelsea, Notting Hill, or another prestigious area in London, our expert team handles everything—from marketing and tenant selection to maintenance and guest relations. Join our portfolio and enjoy the benefits of our dedicated service, ensuring your property achieves its full potential with minimal effort on your part.
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Frequently Asked Questions (FAQs)
What types of properties are you looking to manage?
We manage luxury apartments and flats in prime London locations, including Mayfair, Battersea, and other sought-after areas. If your property meets our standards, we’d love to discuss a partnership.
How does Big City Stay ensure my property is well-maintained?
Our team conducts regular inspections, coordinates cleaning services after each stay, and arranges for any necessary repairs. We treat your property with the same care and attention as if it were our own.
What kind of returns can I expect from short-term letting?
Short-term lets can often yield higher returns compared to traditional long-term rentals, especially in high-demand areas. We work to optimize your property’s occupancy rate and pricing to maximize your earnings.
How does Big City Stay handle bookings and guest management?
We manage all aspects of guest relations, from booking inquiries to check-out. Our 24/7 guest support ensures a seamless experience, leading to higher satisfaction rates and repeat bookings.
How do I get started with Big City Stay?
Simply fill out the form above, reach out to us via our contact page or give us a call. We’ll schedule a consultation to discuss your property, your goals, and how we can help you achieve them.
Will I have any say in who rents my property?
While we handle the day-to-day operations, we understand the importance of trust. We carefully vet all guests to ensure they meet our standards, and you will be informed of any significant issues or concerns.
What are the fees for your property management services?
Our fees are competitive and are tailored to the level of service you require. We offer a transparent pricing structure, so you know exactly what to expect with no hidden costs.
What happens after I submit my application?
Within two business days, one of our team members at Big City Stay will reach out to discuss your property and your specific requirements. If everything aligns well, we’ll arrange a visit to your home to meet you and see your property in person. This visit allows us to offer pricing recommendations, suggest ways to maximize your rental income, provide details about our services, and address any questions you may have.
How does Big City Stay get my home ready for guests?
Before each guest’s arrival, our expert housekeeping team meticulously prepares your home to our high standards. We conduct a detailed photographic inventory to ensure everything is in place and mark private storage areas for guests’ clarity.
We personally greet guests, give them a tour of your home, and explain your House Rules. Throughout their stay, we offer 24/7 support, so you won’t be disturbed. After guests depart, our team cleans, takes another inventory, and restores your home to its original state.
How do you vet guests and make sure they’ll respect my home?
With a decade of experience in hospitality, we’ve become adept at identifying potential issues. We enforce strict no smoking and no party policies, and we personally speak with all guests before their stay to ensure they align with our standards. We collect a damage deposit to cover most minor incidents, and we verify guests’ IDs in person upon arrival while walking them through your home and explaining your House Rules.
What if an issue arises while a guest is in my home?
Our dedicated service team is available 24/7 to assist guests during their stay. They handle all guest inquiries, no matter how small, so you won’t be bothered with calls about things like how to use the TV once we have the necessary information.
How will I receive payment for guest stays?
We transfer payments to hosts monthly, directly into their bank accounts in local currency.
What if I need to cancel a booking?
We understand that unexpected situations may arise, requiring a host to cancel a booking. If this happens, please inform your Account Manager promptly so we can arrange alternative accommodations for our guests. Please note that a cancellation fee will apply.